Project Information
A founder-led services firm hit a ceiling. HELIX360 introduced a new model, simplified operations, and delivered a roadmap that unlocked scalable value beyond the owner’s bandwidth.
Challenge:
The company was running on the founder’s hustle. Every decision, client interaction, and system flowed through one person. The model had worked—but it wasn’t scalable, and burnout was setting in.
HELIX360 Solution via the FASTIR™ Method:
Familiarize: Partnered directly with the founder to assess all areas of the business and current service delivery model.
Align: Clarified the new vision for the business model and ideal customer experience.
Simplify: Streamlined internal workflows and sunsetted outdated services.
Trust: Built confidence through a clear change management plan presented to the internal team.
Implement: Deployed new tools for delegation, client onboarding, and service delivery.
Revenue & Growth: Redefined the value proposition and repositioned the firm with a go-to-market strategy that supports scale.